Introduction
At Étoiles Frissons, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Notice outlines how we collect, use, disclose, and safeguard your personal information, in accordance with the latest privacy regulations applicable in New York and across the United States, including but not limited to the New York SHIELD Act, the California Consumer Privacy Act (CCPA), and other relevant federal and state laws.
Information We Collect
We may collect the following types of information when you use our website:
- Personal Identification Information: Name, email address, postal address, phone number, and other contact details.
- Payment Information: Credit/debit card numbers and billing information, processed via secure payment gateways.
- Demographic Information: Age, gender, preferences, interests, and other demographic data.
- Digital Information: IP addresses, browser types, browser language, operating system, state or country from which you accessed the website, software and hardware attributes (including device IDs), referring and exit pages and URLs, platform type, the number of clicks, files you download, domain names, landing pages, pages viewed, and the order of those pages, the amount of time spent on particular pages, the date and time you used the website, error logs, and other similar information.
How We Use Your Information
Your information is used to:
- Provide, personalize, and improve our products and services.
- Process transactions and send related information, including confirmations and invoices.
- Send promotional communications, as permitted by law.
- Respond to inquiries, customer service requests, and manage your account.
- Conduct research and analysis to improve customer experience and our offerings.
- Comply with legal obligations, resolve disputes, and enforce our agreements.
How We Share Your Information
Étoiles Frissons does not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Étoiles Frissons’ assets.
Your Rights
You have certain rights regarding your personal information, including:
- Access and Correction: You can request access to and correction of your personal information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us and, for California residents, the sale of your personal information.
- Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information, including encryption, firewalls, and secure socket layer technology.
International Transfers
Personal information we collect may be transferred to, and stored at, a destination outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.
Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time in response to changing legal, technical, or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Contact Us
If you have any questions or concerns about our use of your personal information, please contact us at:
Étoiles Frissons Customer Service
Privacy@etoilesfrissons.com
This Privacy Notice is effective as of 20/02/2024.